Virus Removal

What Is Malware?

Malware, short for Malicious Software, is an unwanted program that can cause serious effects on your computer. Malware is commonly referred to as a Virus, as its effects on your computer are similar to the effects viruses have on humans. Having up-to-date virus protection installed and running can seriously reduce the chance of a virus damaging your computer, however, it is still possible for a virus to penetrate your computer. If that does happen, we can help! Bring your computer to North Massapequa Computers, and our malware experts will get your computer back to normal.

Malware Removal


if we can't fix it, you don't pay!
  • Virus Removal
  • Spyware Removal
  • Ransomware Removal
Come to our store during business hours to get started!

How Do I Know If I Have A Virus?

Viruses can can affect your computer in many different ways, and not all of the effects are very obvious. After the virus is running on your computer, it will take some time for the payload to execute. A virus's payload can range from a minor annoyance to major data loss.

Some of the common signs of a possible virus infestation are:
  • Unexpected pop-ups
  • Web searches redirecting to a different search engine
  • Unexpected icons on your desktop
  • Unexpected adult content
  • Missing files
  • Computer not booting

If your computer is running slowly, but you don't have any of the above symptoms, you may not have a virus. You may want to consider a tune-up to get your computer running faster.

What Happens If A Virus Deleted My Data?

As viruses attempt to be as malicious as possible by design, there are some viruses that will delete your data. Most of the time, viruses that delete your data are Ransomware. Ransomware is type of virus that encrypts all of your files with a key known only to the virus creator. The creator demands a payment, usually in the $1,000 range, in order to release the key to you. Typically they give you a short window to make a payment, which is usually less than a week.

There are many ways to combat these viruses in an effort to retrieve your files. Some simpler ransomware viruses leave copies of the files hidden on the hard drive which can be retrieved by our data recovery tools. Some older ransomware viruses have been cracked, leaving a key available to the public. However, in some cases there is no way to retrieve the data, and a payment must be made. If you do have a ransomware virus, our technicians will walk you through all of your options.